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CREWTEND FOR REFRIGERATION

A useful history for every case and cold room.

Give commercial refrigeration crews the equipment history, temperature observations and customer priorities they need before arriving. Connect diagnostics, approved repairs and preventive maintenance.

Try the workflow Start your 30-day trial
Walk-in cooler diagnostic ↗Ice machine maintenance ↗Reach-in freezer repair ↗
Technicians inspecting commercial mechanical equipment
Refrigeration · field work, evidence and office follow-through
BUILT AROUND YOUR WORK

The details your refrigeration team needs.

Temperature records

Capture case, walk-in and ambient observations with the affected equipment and visit notes.

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Repeat-fault history

Review previous findings, replacement parts, service dates and equipment photos before a return visit.

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Commercial maintenance

Group recurring visits by site and retain account scope, access windows and follow-up work.

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FROM FIRST REQUEST TO FINAL RECORD

Click through a walk-in cooler diagnostic.

See what the office prepares, what the technician records and what stays with the customer after the visit.

crewTendInteractive product preview · sample data
Connected work record

Prepare the visit

Give commercial refrigeration crews the equipment history, temperature observations and customer priorities they need before arriving. Connect diagnostics, approved repairs and preventive maintenance.

  • Equipment model, serial and location
  • Reported temperature and business impact
  • Access window and approved diagnostic scope
Prepared for the field
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START WITH YOUR COMPANY’S STANDARDS

Make the workflow your own.

Before the visit

  • Equipment model, serial and location
  • Reported temperature and business impact
  • Access window and approved diagnostic scope
Customer & property records

Before closing the job

  • Record observed temperatures and work performed
  • Attach equipment and completion evidence
  • Share customer next steps and follow-up needs
Forms & checklists

Review the business

Choose useful measures, then inspect the records and date range behind them.

  • Equipment service history
  • Maintenance due
  • Open repair approvals
Reporting capabilities

Questions from Refrigeration teams.

How should we organize our work?

Start with diagnostic, repair and preventive-maintenance templates. Record the equipment and observed conditions for each visit. Keep recurring maintenance separate from urgent repair requests.

Can we use our own checklists and photo requirements?

Yes. Configure company work types, checklist items, custom values and attachment rules. Keep the requested scope, work performed, internal issues and customer-facing report distinct.

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How do field photos connect to estimates and RFIs?

Attach evidence to the job, capture the question or recommended work, then review the next action. An RFI preserves the question and decision; an estimate or change order records the proposed scope and price.

Explore the RFI workflow
What should we set up before our first real job?

Add your company, people, customers and properties. Configure one service checklist and run a complete job with sample data. Connect any payment, messaging or AI services you plan to use.

Getting started

Your trade. Your standards. One connected workday.

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