Before the visit
- Service level and pool or spa details
- Water volume, finish and equipment
- Property access and service photo requirements
crewTendCREWTEND FOR POOL & SPA
Know the water. Remember every visit.
Weekly care, equipment repairs and new builds. Bring routes, water readings, service reports and projects together around the same customer.
BUILT AROUND YOUR WORK
The details your pool and spa team needs.
Chemical history & charts
Compare free chlorine, pH and alkalinity across visits. See the reading, technician and service date together.
Explore the workflowReadings & additions
Log measured values separately from the products and quantities actually added. Keep notes on the service visit.
Explore the workflowEquipment & service reports
Keep pump, filter and heater records beside checklists, photos, repairs and customer reports.
Explore the workflowTRY THE POOL & SPA WORKFLOW
One reading becomes a useful history.
Switch the chart, add a sample reading and watch the visit log update. Measured readings and actual chemical additions stay separate.
Olivia’s pool · PlanoSample property · 18,000 gallons
Free chlorine3.2 ppm
Last six visits · example readings| Visit | Free chlorine | pH | Alkalinity | Technician | Addition / notes |
|---|---|---|---|---|---|
| Sep 18 | 3.2 ppm | 7.5 | 90 ppm | Jordan | Filter inspected |
| Sep 11 | 3.0 ppm | 7.4 | 85 ppm | Jordan | Routine visit |
The chart shows example measurements, not chemical dosing instructions. Your company sets its service fields, targets and reporting standards.
FROM FIRST REQUEST TO FINAL RECORD
Click through a weekly full service.
See what the office prepares, what the technician records and what stays with the customer after the visit.
crewTendInteractive product preview · sample data
Connected work record
Prepare the visit
Weekly care, equipment repairs and new builds. Bring routes, water readings, service reports and projects together around the same customer.
- Service level and pool or spa details
- Water volume, finish and equipment
- Property access and service photo requirements
Connected work record
Document the work
Give the crew the agreed scope, useful history and evidence from the property.
- Save measured readings and actual chemical additions
- Complete the service checklist and capture photos
- Finish the visit and prepare the customer report
Ready for your review
Close the loop
Review the actual work, open items and customer report before preparing the next visit or invoice.
- Completed checklist and photos
- Customer-facing report; internal issues kept separate
- Linked invoice, estimate or follow-up task
START WITH YOUR COMPANY’S STANDARDS
Make the workflow your own.
Before closing the job
- Save measured readings and actual chemical additions
- Complete the service checklist and capture photos
- Finish the visit and prepare the customer report
Review the business
Choose useful measures, then inspect the records and date range behind them.
- Completed stops
- Chemical use
- Repairs to schedule
Questions from Pool & Spa teams.
How should we organize our work?
Choose full service or chemicals only for each account. Keep recurring cleaning on the daily schedule and new repairs in the office queue until assigned.
Can we use our own checklists and photo requirements?
Yes. Configure company work types, checklist items, custom values and attachment rules. Keep the requested scope, work performed, internal issues and customer-facing report distinct.
Explore checklist setupHow do field photos connect to estimates and RFIs?
Attach evidence to the job, capture the question or recommended work, then review the next action. An RFI preserves the question and decision; an estimate or change order records the proposed scope and price.
Explore the RFI workflowWhat should we set up before our first real job?
Add your company, people, customers and properties. Configure one service checklist and run a complete job with sample data. Connect any payment, messaging or AI services you plan to use.
Getting started