FIELD WORK & CREWS

Offline field records

Keep downloaded records and queue changes until connectivity returns.

Available with scope limitsPrepare the device online first. Provider calls and uncached files need a connection.

Field technician reviewing job information on a mobile device
Offline field records · connected to the work behind the record
A PRACTICAL EXAMPLE

A downloaded day of field records.

Click each step to see the information your team brings in, the review they make and the record they keep.

crewTendInteractive product preview · sample data
Connected work record

Prepare the record

A downloaded day of field records

  • Prepared jobs
  • cached attachments and queued changes
Prepared for the field

What your team captures

Prepared jobs, cached attachments and queued changes.

What your team does

Capture supported work and review sync when service returns.

What stays connected

Changes synchronized back to the company record.

Know what to expect.

Where does this fit in the workday?

Start with a downloaded day of field records. Capture supported work and review sync when service returns. The result is changes synchronized back to the company record.

What needs to be configured?

Prepare the device online first. Provider calls and uncached files need a connection.

Product readiness Ask about setup
Can the whole team use the same record?

Office and field workflows share related company records within the access granted to each user. Keep sensitive internal notes separate from customer-facing documents and explicitly shared attachments.

Security & access
THE NEXT STEP STAYS CONNECTED

Explore related capabilities.

Put offline field records to work.