MONEY & PURCHASING

Online payments & 3DS

Request card authentication and record invoice acceptance.

Connected service setupStripe account setup and end-to-end payment validation are required. 3DS does not eliminate every dispute.

Technician presenting a payment screen to a customer
Online payments & 3DS · connected to the work behind the record
A PRACTICAL EXAMPLE

An invoice with a remaining balance.

Click each step to see the information your team brings in, the review they make and the record they keep.

crewTendInteractive product preview · sample data
Connected work record

Prepare the record

An invoice with a remaining balance

  • Invoice amount
  • customer
  • configured processor and payment status
Prepared for the field

What your team captures

Invoice amount, customer, configured processor and payment status.

What your team does

Share the supported payment flow and reconcile the result.

What stays connected

A payment record against the invoice.

Know what to expect.

Where does this fit in the workday?

Start with an invoice with a remaining balance. Share the supported payment flow and reconcile the result. The result is a payment record against the invoice.

What needs to be configured?

Stripe account setup and end-to-end payment validation are required. 3DS does not eliminate every dispute.

Product readiness Ask about setup
Can the whole team use the same record?

Office and field workflows share related company records within the access granted to each user. Keep sensitive internal notes separate from customer-facing documents and explicitly shared attachments.

Security & access
THE NEXT STEP STAYS CONNECTED

Explore related capabilities.

Put online payments & 3ds to work.