SALES & CUSTOMER RELATIONSHIPS

Prospect research

Organize target accounts, service areas and research notes.

Available with scope limitsProspect records are available. A licensed external prospect database is not connected.

Field technician reviewing job information on a mobile device
Prospect research · connected to the work behind the record
A PRACTICAL EXAMPLE

A target commercial account.

Click each step to see the information your team brings in, the review they make and the record they keep.

crewTendInteractive product preview · sample data
Connected work record

Prepare the record

A target commercial account

  • Company details
  • service area
  • contact research and source notes
Prepared for the field

What your team captures

Company details, service area, contact research and source notes.

What your team does

Review the account and assign a next action.

What stays connected

An organized prospect record for your team.

Know what to expect.

Where does this fit in the workday?

Start with a target commercial account. Review the account and assign a next action. The result is an organized prospect record for your team.

What needs to be configured?

Prospect records are available. A licensed external prospect database is not connected.

Product readiness Ask about setup
Can the whole team use the same record?

Office and field workflows share related company records within the access granted to each user. Keep sensitive internal notes separate from customer-facing documents and explicitly shared attachments.

Security & access
THE NEXT STEP STAYS CONNECTED

Explore related capabilities.

Put prospect research to work.