OFFICE & CUSTOMER EXPERIENCE

Technician location

See device location and numbered jobs in the daily map.

Available with scope limitsForeground location and job pins are available. Continuous fleet tracking and public live-arrival links are not enabled.

Field technician reviewing job information on a mobile device
Technician location · connected to the work behind the record
A PRACTICAL EXAMPLE

Today’s schedule and job locations.

Click each step to see the information your team brings in, the review they make and the record they keep.

crewTendInteractive product preview · sample data
Connected work record

Prepare the record

Today’s schedule and job locations

  • Assigned technicians
  • job pins and permitted device location
Prepared for the field

What your team captures

Assigned technicians, job pins and permitted device location.

What your team does

Review the map alongside scheduled visits.

What stays connected

Location context for the office and field.

Know what to expect.

Where does this fit in the workday?

Start with today’s schedule and job locations. Review the map alongside scheduled visits. The result is location context for the office and field.

What needs to be configured?

Foreground location and job pins are available. Continuous fleet tracking and public live-arrival links are not enabled.

Product readiness Ask about setup
Can the whole team use the same record?

Office and field workflows share related company records within the access granted to each user. Keep sensitive internal notes separate from customer-facing documents and explicitly shared attachments.

Security & access
THE NEXT STEP STAYS CONNECTED

Explore related capabilities.

Put technician location to work.